Web Browsers 1 NOTE: For best results, update your browser to the latest version.
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Testing Workstations and Administrator URL: (except Reports Portal; see below)
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- Microsoft® Internet Explorer® 8, 9, 10, & 11
- Firefox 34+
- Chrome 41+
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Administrative Reports Portal: |
- Microsoft® Internet Explorer® 8, 9, 10, & 11 (Firefox and Chrome are not supported for the Reports Portal)
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Operating System
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- Microsoft Windows® 7, 8, 10
- MAC OS 10.x.x, MAC OS 11.x.x(using the Firefox and Chrome web browsers only)
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Screen Resolution
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Special Browser Considerations
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- The workstation browser must have JavaScript enabled and no AJAX (Asynchronous JavaScript and XML) blockers.
- Internet Explorer 8, 9, 10, & 11 Security settings (Tools > Internet Options > Security tab > Custom Level button)
- Firefox and Chrome: No special setup required
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Reporting
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Adobe® Acrobat® Reader DC or Pro DC is required to view reports.
Some report files are delivered as compressed zip files. To retrieve the information, a suitable un-compress utility will be needed.
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Network
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The ACT domain (ACT.org) and address space cannot be blocked (e.g., through firewall, router, or other settings).
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Workstation
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Workstations must have broadband connections (256Kbits/second or faster sustained download capacity to the workstation).
Dial-up connections are not supported.
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The first step to determine if your site meets the hardware/software requirements for Workplace Observation/Text-To-Speech is to perform a Workstation Validation test.